Skip to content

Meet us at

 Thrive Athena 

November 3–5, 2025 | Nashville

Don't miss this chance to personally connect with the PEAKE team at the Roundup Rodeo on Tuesday, November 4. Discover how our new Patient Tech Support service can transform your practice's patient experience while freeing your staff to focus on what matters most—delivering exceptional care.

Introducing Patient Tech Support from PEAKE

PEAKE Technology Partners now offers 24/7 Patient Technical Support—a dedicated service designed specifically for healthcare organizations using athenahealth and other leading EHR platforms. We handle technical frustrations so your staff can focus on patient care.

What We Handle:

  • Portal registration and family access navigation
  • Password resets and login assistance
  • Virtual visit troubleshooting (app, web, camera, and microphone issues)
  • General portal questions and navigation support
  • Call routing to appropriate departments when needed
  • Multi-platform support across web and mobile applications
Thrive_Support-1

The PEAKE Difference

At PEAKE, we’re not just another IT vendor

We're technology partners dedicated exclusively to healthcare. Since 2013, we've built our reputation on understanding the unique challenges healthcare practices face and delivering solutions that truly work.

Our Commitment to Excellence:

Healthcare-only focus with deep EHR expertise

ISO 9001 certified operations

99.9% uptime guarantee across all services

HIPAA-compliant infrastructure and processes

 Proven track record with leading 75 + healthcare organizations